Creates, develops, writes, and edits operational and instructional documents to support the end-users of company products; ensures that documents conform to existing department style guidelines as well as quality assurance and regulatory standards.
Collaborates cross-functionally to plan, research, develop, and prepare publication plans for each assigned project that describe the scope, content, and intended audience of required documents.
Assists in providing accurate cost and schedule estimates and manages the development and production of documents within budget on schedule.
Conducts interviews with technical staff and other functional groups to gather information for projects while managing the creation, review, update, and release of technical communication deliverables.
Provides rough drafts, sketches, and other appropriate inputs required by department illustrators to create illustrations and artwork for final documents.
Revises existing documents to support product changes.
Learns unfamiliar technical communication tools quickly, and possesses an aptitude for documenting complex technologies.
Works with appropriate Tech Comm team members to obtain translation and delivery schedule estimates and share them with project teams.
Manages multiple projects simultaneously, prioritizes work appropriately to satisfy multiple project teams, and seeks assistance from Tech Comm colleagues as needed to resolve conflicting project demands.
Required Education & Experience
Required Skills: Technical Writing Additional Skills: Technical Writer
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