Job Description

Job Title

Starting Wage: $20/hour

Job Summary

The primary responsibility of this position is to provide guests with a secure and positive impression of Target Center. This impression is created by providing guests with accurate event information and assisting them with security questions regarding the event. This position is expected to work cohesively with all employees of Target Center in maintaining a superior level of guest service.

Duties and Responsibilities

• Provide a secure and positive first impression of Target Center by offering superior, individualized service.
• Monitor entry and exit points to specific areas of Target Center, including screening of guests' bags prior to entering the arena.
• Provide Target Center guests with accurate event and arena information.
• Enforce facility policies (i.e., no smoking, no re-entry) and procedures throughout the arena.
• Respond to emergencies as necessary.
• Aid in the direction of orderly evacuation of the building during emergencies.
• Deal with patron problems and complaints up to the level where intervention by a Security Supervisor is required.

Required Qualifications

• Demonstrated strong customer service skills.
• Excellent knowledge of public safety and security procedures and protocols.
• Knowledge of Security Chain of Command.
• Eligible to be employed as a protective services employee according to Minnesota State Law.

Preferred Qualifications

• Law enforcement, law enforcement student, or military background preferred, but not necessary.

Physical Requirements:

• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights.
• Continuous standing and walking, including up and down stairs.

Additional Comments

• This is a part-time position based on Target Center events calendar. Hours of work can include days, nights, weekends, and holidays.

ASM Global is an Equal Opportunity / Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor. Please contact hr@targetcenter.com if you need for reasonable accommodation in applying. Only candidates who apply through our online applicant system will be considered.

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