Job Description

Job Description

Job Description

Description:

ABOUT CHETOLA RESORT

For over 180 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.

THE ROLE

Chetola Resort is seeking an energetic, guest-focused Recreation Attendant to support daily recreation operations across the property. This role focuses on delivering engaging guest experiences, maintaining recreation areas, and assisting with activities while ensuring a safe, clean, and welcoming environment.

You will work closely with the Recreation Lead and broader team to ensure all recreation offerings—from lake activities to fitness and lawn games—are well-prepared, smoothly executed, and aligned with Chetola’s service standards.

WHAT YOU’LL DO

Guest Experience & Activity Support

• Assist with recreational activities including lake activities (kayaks, paddleboards, paddleboats), lawn games, and seasonal programming
• Greet guests warmly and provide friendly, helpful guidance on available activities and amenities
• Provide basic instruction and support for guests participating in activities
• Anticipate guest needs and offer assistance to enhance their experience

Recreation Operations & Programming Support

• Support the Recreation team in setting up and executing daily activities and programming
• Assist with preparing spaces and equipment for scheduled activities, classes, and events
• Help ensure instructors and activities are set up for success and ready for guests
• Communicate guest needs, feedback, or operational issues to leadership

Facility & Amenity Support

• Maintain cleanliness and organization of recreation areas including pool surroundings, fitness center, and outdoor spaces
• Assist in keeping all areas fully stocked, guest-ready, and visually appealing
• Help monitor equipment condition and report maintenance or repair needs
• Support daily opening and closing procedures for recreation areas

Outdoor Recreation & Safety Support

• Assist guests with lake activities including distributing equipment and providing basic safety guidance
• Ensure life preservers and safety equipment are available and properly used
• Support waiver collection and ensure guests are properly checked in before participating
• Maintain awareness of surroundings and escalate safety concerns to the Recreation team

ATTENTION TO DETAIL IN ACTION

• Ensure recreation areas are clean, organized, and guest-ready throughout the day
• Set up and reset equipment consistently and with care
• Maintain proper presentation of all equipment and activity areas
• Support smooth guest flow by assisting with transitions and setup between activities
• Stay attentive to guest needs and overall environment at all times
• Communicate proactively with the team to ensure nothing is missed

ABOUT YOU

• Friendly, engaging, and guest-focused with a positive attitude
• Passion for outdoor recreation, wellness, and hospitality
• Strong attention to detail and willingness to take initiative
• Comfortable interacting with guests of all ages and experience levels
• Safety-conscious with good judgment and awareness
• Team-oriented and able to follow direction while contributing to a collaborative environment

REQUIREMENTS

• Previous experience in hospitality, recreation, or guest services preferred
• Ability to work outdoors in varying weather conditions
• Ability to lift and move equipment and remain active throughout shifts
• Flexible availability, including weekends, holidays, and peak seasons
• Willingness to follow direction and support team priorities
• Commitment to safety, professionalism, and high service standards

WHY CHETOLA

• One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
• Join a dedicated and growing team shaping the next era of a beloved mountain resort
• Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
• Competitive hourly pay and access to on-property perks

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