Job Description
Register new and established patient
a. Interview patients regarding demographic and insurance information
b. Enter Data into the system
c. Update patient information on each visit
Collection
a. Collect co-payment and visit fee as per clinic policy
b. Post payment to the system
c. Refer patient to Manager for payment arrangement as per clinic policy
d. Explain charges to patient
e. Issue receipt
f. Reconcile payments twice daily per policy and deposit with Manager
Maintain provider appointment templates
a. Confirm patients for appointment in conjunction with MA
b. Block schedule when provider is not available
c. Reappoint patients in case of provider absence/ emergency
d. Explain to patient need for reappointments if applicable
e. Keep patients updated about waiting time
Maintain work area
a. Clean and organize front desk
b. Maintain Waiting room per policy
c. Maintain Patient restroom per policy
Answer and route phone calls
a. Take messages for clinic staff
Abide by Clinic Policy and procedures.
Participate in performance improvement (in-services, in-house education activity, performance appraisal)
\nCompany DescriptionPediatric office with 5 providers and two locations.
Pediatric office with 5 providers and two locations.
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