Live Chat Agent Job at Amend Treatment, Tampa, FL

  • Amend Treatment
  • Tampa, FL

Job Description

Job Description:

Job Responsibilities:

  • Engage with website visitors through live chat to provide information about Amend Treatments mental health services
  • Assist potential clients in setting up appointments and answering inquiries about treatment programs
  • Provide empathetic and supportive communication to individuals seeking help for mental health challenges
  • Utilize active listening skills to understand client needs and connect them with appropriate resources
  • Maintain accurate records of chat interactions and follow-up actions for future reference

Essential Qualifications:

  • Strong communication skills both written and verbal
  • Empathy and sensitivity when dealing with individuals experiencing mental health issues
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Good organizational skills and attention to detail
  • Basic computer proficiency and familiarity with live chat software

Desired Experience:

  • Minimum of 1 year experience in a customer service or mental health support role
  • Experience working in a residential treatment center or similar environment is a plus

Salary & Benefits:

  • Salary Range: $22 - $25 per hour
  • Benefits package including health insurance paid time off and opportunities for professional development
  • Opportunity to make a difference in the lives of individuals struggling with mental health challenges
  • Work in a supportive and collaborative team environment at a leading residential mental health treatment center

Job Tags

Hourly pay, Full time

Similar Jobs

M-KOPA

Strategic Finance Analyst Job at M-KOPA

 ...upside/downside scenarios, with the assumptions packs and documentation that leadership and the board rely on. Beyond that, you'll build audit-ready models for special projects as they come up: a new market entry case one month, a distribution cost model the next, a funding... 

PD Inc

Senior Network Vulnerability Analyst Job at PD Inc

 ...Job Description Job Description Job Title: Senior Network Vulnerability Analyst Location: Fort Meade, MD 20755 Clearance Level: Active Secret Clearance Job Type: Full-Time PD Inc International is seeking an experienced and mission-driven Senior Network... 

All Star Healthcare Solutions

Locum Radiologist needed Job at All Star Healthcare Solutions

 ...All Star Healthcare Solutions is seeking a Radiologist for Locum coverage in Minnesota. Some details include: Can offer 1-2 weeks per month Need is M-F No call, no weekends Modalitymix includesCT, US, Nuc,Mammo (screens and DX, but stereos are optional),... 

Best Buy

Services Experience Manager - Hagerstown, MD Job at Best Buy

 ...opportunities, implement plans and drive priorities that provide best-in-class employee and customer experiences. What you'll do...  ...physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through... 

New England Museum Assoc

Museum Operations Manager Job at New England Museum Assoc

 ...day-to-day operations of one of New England's most significant historic sites.This is an exceptional opportunity for a nonprofit or museum...  ...initiatives. You'll play a central role in helping preserve nearly 400 years of American history while supporting the continued...