Job Description

Ten Five Hospitality is excited to announce the launch of it's new restaurant and lounge concept in Georgetown, The Oak Room. We are seeking dynamic, experienced professionals to join our team as we create an elevated dining experience. Ideal candidates will have a strong background in fine dining service & a passion for delivering exceptional hospitality.

Position Summary

Food Runners are essential to creating a seamless dining experience, delivering dishes with accuracy, urgency, and attention to presentation. This role works closely with the kitchen and service team to maintain the pace and quality of service. The ideal candidate is detail-oriented, communicative, and performs well in a fast-paced environment.

Duties & Responsibilities

• Delivers food orders to guests promptly while confirming accuracy, presentation, and special requests
• Assist when asked with guest requests and when needed for server needs.
• Answer guests’ questions about ingredients and menu items.
• Clearing any dishes from tables when necessary.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Provides an accurate description of dishes delivered.
• Communicate with the servers in any manner pertaining to guest requirements.
• Maintain communication with servers and expo to support the flow of service and guest needs.
• Deliver food to the correct table and place at the assigned position number.
• Maintain cleanliness by picking up any debris or spills/grease on the floor. 
• Possess in-depth knowledge of all food and beverage menus.
• Mark tables with appropriate utensils for shared or upcoming courses.
• Communicate with expo any pivotal information pertaining to the delivery of dishes to guests.
• Handle guest inquiries and concerns professionally and escalates issues to management as needed
• All other duties as assigned.

Physical Requirements

• Must be able to stand and exert well-paced mobility for extended periods. 
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• May be required to lift trays of food or food items weighing up to 30 lbs.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to bend and lift up to 50 lbs.

Skills/Experience

• Six (6) months previous bar, restaurant, or hotel experience.
• Excellent listener and communicator.
• Ability to focus on guest interaction and multitask.
• Team player and able to anticipate others’ needs.
• Positive Attitude.
• Ability to work a flexible schedule including evenings, weekends, and holidays when required.

We are an equal opportunity employer.

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