Job Description

Crop Insurance Adjuster

ProAg has an exciting opportunity for a Crop Adjuster to join our team in the Sacramento Valley area. Imagine joining a team that's part of an organization that shares your passion for American Agriculture. A team that understands the challenges ag producers face and the disproportionate financial risks they shoulder. How do you know this team has that passion and understanding? Because many of us at ProAg still farm and ranch ourselves or were raised on the farm or ranch. It's in our blood.

As a ProAg Crop Adjuster, you will make first contact with our policy holder on the farm or ranch that has just experienced a loss. You will work with our customer to complete field inspections, read maps and aerial photos, measure fields and storage bins, collecting production records of farm commodities, all the while assessing damage or loss. You'll stick with each claim for each grower until the work is done and the claim is settled.

Reporting to the Area Claims Supervisor, you will work regularly in the field on the farms, climbing grain bins, walking over rough terrain for long distances, etc. You will apply your good judgment, common sense and understanding of ProAg's adjusting guidelines and policy provisions for a variety of Multi-Peril Crop Insurance, Crop Hail, and Named Peril policies.

In this position, you will work from home and cover a territory of the Sacramento Valley. This position will require travel of up to 75%, occasionally even beyond your assigned territory.

In this exciting opportunity, you will:

• Perform fact-finding to determine cause(s) and percentage of loss, exercising your best independent judgment in the handling of claims. Escalate any issues or problems that you can't resolve to the Area Claims Supervisor.
• Convey regulations and interpretation of procedure to claimants, agents, and industry people on claim situations.
• Effectively communicate our position on developing industry topics such as new specialty crops or expanding coverage programs.
• Continuously expand your knowledge of RMA rules and regulations and ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulations.

What you bring:

• High school diploma
• Crop insurance experience in claims or compliance or any ag-related experience and background
• Analytical skills and attention to detail
• Basic computer and internet applications
• Communication, negotiation, and conflict resolution skills
• Reliable means of transportation and the willingness to travel
• Completion of your Claim Adjuster Proficiency Program (CAPP) certification and/or any applicable licenses required by State agencies preferred.

What we offer:

• Competitive salary and comprehensive benefit package
• Strong learning culture with ongoing development opportunities
• Opportunities for growth and career advancement
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program
• Employee discount program
• An opportunity to do meaningful work and love what you do

What we represent:

• A career with purpose. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers. Join a team who truly cares.
• Part of something bigger: We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and fiber for the world.
• Personal connections: We are built on strong relationships and appreciation of your individuality.
• A team who cares: We look out for each other personally and professionally because we care about each other.
• Innovators by trade: We're committed to a brighter tomorrow for our team members and agriculture.
• The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.

The company: ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A++. With 100 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty, and Customer Service. Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist. Every policy we write is special, enabling our clients to do amazing things.

Pay transparency: The pay range for this position is $43,000-$100,000 annually, which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate's geographic location, qualifications, work experience, education, and/or skill level. The company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

Equal opportunity employer: TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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